Grades refers to the overall quality of the clothes

 Grade A shows no apparent signs of wear, no marks or very small marks to the eye that would be easily removable, minimal defects are acceptable and should be in a near perfect re-wearable state. Please be aware this is second hand clothing. Labels can be from any UK high street brands and other generic labels. However please note these are not new clothes so they will not appear as crisp as a new garment.

Grade B is all rewearable and fantastic value for money, but does show signs of wear, will contain any of the following, bobbling, fading, small marks, maybe a small tare or a button missing. This is great for example, car boot sales, up cycling and export markets.  

Premium shows no apparent signs of wear, no marks or holes and is in near perfect re-wearable state. Labels will include better High Street names such as Next, Wallis, Marks & Spencer, Debenhams, Top Shop, Miss Selfridge, River Island Zara etc. There will also be more attention to detail.

Please note: it's a common understanding that pre-owned garments can carry various scents from previous use, storage conditions, or cleaning agents

Unsorted / Original: Please note our unsorted stocks are literally unsorted so you will receive all the grades above. 

Probably our most asked question. Here are some rough figures to give you an approximate idea of how many pieces you receive to a kilogram. Please note the figures below are an average, you may receive slightly more or less, depending on weight of the individual garments. 

Ladies summer mix = 6 to 7 garments.

Ladies winter mix = 4 to 5 garments.

Men's all seasons = 3 to 4 garments.

Kids summer mix = 6 to 7 garments.

Kids winter mix = 5 to 6 garments. 

We cannot guarantee exact garment styles, gender, sizes and if style matching is a requirement for you then we suggest you visit our warehouse to view our stocks prior to purchasing.

Please note that all orders are handpicked by one of our team so therefore it can take time to ensure you get the best items from us. We advise that orders can take up to 5 working days to deliver approximately. 
However please note that we do not take responsibility for any delays regarding shipping .  We use reputable shipping services only.

Please be aware once your stock has been shipped we will email you tracking information. It is your responsibility to be available to accept the parcels. Should the parcel be returned to us for you being unavailable for excepting the parcels we will have to give an additional charge for being reshipped.

UK Nationwide shipping service is available at £10 per each 25kg carton.

We deliver direct to most European countries and can assist in arranging shipments worldwide.

Please refer to our shipping page for rates.  However please note that we do not take responsibility for any delays regarding shipping.  We use reputable shipping services only.

EUROPE SHIPPING

Please look at our international shipping prices for Europe. We can request a shipping price for any countries not shown.

AFRICA & OTHER COUNTRIES

Please contact us for prices. Africa we can help you find a shipper.

Our Warehouse is open for warehouse visits, Monday to Friday from 8am to 3pm.

Saturday mornings by arrangement with prior notice.

Please note we do not allow hand picking

Please call 07801684700 to make your appointment.

ll deposits are strictly non refundable.

If you are not 100% happy with your goods, you are welcome to use our no quibbles 14 day return policy for a product exchange or store credit. The parcel and contents should be complete and in the same condition as you originally received it. Return shipping costs are the responsibility of you the customer. Please contact us prior to making a return to book the shipment into our warehouse.

We will not take responsibility for wrong or incomplete  addresses given to us. If this happens it is your responsibility and orders can not be cancelled. Once your order h as been started unfortunately we can not accept cancelations due to the hours it takes our staff to check that goods are sent out correctly.

We accept all major credit cards, Paypal and direct bank transfers.

Cash is also accepted at our warehouse.

MIXED SEASON

Parcels consisting of mixed season will be any garment from winter or summer  such as trousers, skirts, blouses, shirts, knitwear, light/ heavy jackets. 

SUMMER

Parcels consisting of summer stock will include the above  apart from heavy winter jackets, knitwear, heavy sweatshirts/  You will get jeans, light jackets, long sleeve t-shirts. light sweatshirts. IF YOU HAVE ANY QUERIES PLEASE DO NOT HESITATE TO CONTACTING US AT 01706 769219 OR Email us at sales@everytopbrand.com